So that's why early on Monday morning last week, DH and I were checking our luggage into Brisbane Airport at 6am. Knowing that our Aussie airlines have relaxed those strict rules about knitting and crocheting on domestic flights, I carried a bag of yarns with me, fully intending to crochet on the flight, just like I did when we went to WA in September. Well...best laid plans and all that!
The woman at check in asked me did I have knitting needles in my bag of yarn...I answered no, but said that I did have a crochet hook. She told me that I MUST put the hook in my checked through luggage or otherwise the Security staff would confiscate it...hello???
Where did it say that on all the signs in the terminal???
I should have stood my ground but like a lamb I complied. But I did 2 things before my flight. I put a rant on Facebook and I sent an informal preliminary complaint to Virgin Airlines. A friend, after reading my FB post, sent me a screenshot from the airline's website. Ta dah!!! ( you may have to click/tap on the image to make it readable)
I was actually amazed at how many items are now allowed on domestic flights.
Now this same 'charmer' on Check In also claimed our hand/cabin luggage was 2 kg over weight and had to be checked through. Again, hello??? I had my toiletries bag in it and my zippy bag with eye drops and my iPad in this bag...I KNOW that didn't weigh over 7kg. ( Later when the plane was in mid air I realised that my iPad hadn't been put into flight mode! Ooh wah...but everything must have been okay as we did safely get to Cairns).
By the time we reached Cairns, Virgin had sent an apology (of sorts), but best of all...I'd forgotten that a friend's son in law is high up in administration in Virgin. She contacted him after reading my FB rant and he apparently was quite angry at my treatment. He vowed to track down the woman and organise more training as she was lacking in customer skills and obviously had little knowledge of the airline's policies.
You know what? I don't feel the slightest bit of guilt for getting that woman into trouble! I would never flaunt safety rules so to be treated that way, the 'Miss Goody Goody, scared to do anything naughty little girl' in me had felt quite bad. But I knew I hadn't broken any rules...*shoulder shrug*...
So it was a very determined woman who turned up at Cairns Airport on Thursday. I did however put my bag of yarn and the hook inside a tote bag. And there was absolutely no hassles or hold ups, either through Check In Baggage Drop or Security.
And so it was that I was at the airport food court and I still had my crochet hook!
And during the flight I crocheted granny squares without any interference! 😄